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Email: info@pashminas
andpearls.co.uk

Phone: 02920 701104

Post:
Pashminas & Pearls
2 Raven Way
Penarth
Vale Of Glamorgan
CF64 5FH

Design Provided by: SA1 Design
50P P&P - How to Buy

The Online Shopping Cart is an easy and secure way to buy online.  We accept Mastercard, Visa, Switch/maestro, Solo and PayPal.  You could always telephone or mail your order.

When you have completed your purchase you will receive an automatic email confirmation of your order.  When your order is shipped we will email you so that you know it is on it’s way.

Concerned about Shopping on the Internet?

When you pay with PayPal, you never expose your credit card or bank numbers to the merchant, helping you keep your sensitive financial information private. To help prevent fraud, PayPal monitors transactions 24/7 and deploys cutting edge fraud prevention technology. Plus, Paypal provide 100% protection from unauthorized payments sent from your account.

How the Shopping Cart Works 

When you click on a thumbnail image on one of the products pages you will see a bigger picture with a product description an a selection box with product options, product codes and prices.  Use this box to make your choice.

When you press this button you will see the item(s) in your cart together with the price and shipping costs. 

  • You can delete item(s) in your cart together with the price and shipping costs.  You can delete items or change quantities at will. 
  • Then either continue to the payment section or press  to return.  The item(s) stay in your cart. 
  • At any time you can use the cart link which is on every product page to review the contents of your cart.  
  • When you are happy with the contents of your shopping cart continue to the payment section to enter your details.
  • Packaging will protect and secure as well as look good.                                                                                        

Security

Online Payments on this website are handled with worldwide payment handler Paypal, what does this mean to you the customer? We will not ask you for your credit card details at any point during the transaction, instead you will be sent to Paypal's secure payment terminal where you can pay for your order on this site. Once the payment has been taken on our behalf, paypal will then advise us that the payment has been taken so that we can update and process your order. Paypal uses cutting edge technology to ensure that your personal information is protected at all times.

Still not sure?

Think of it in the same way as taking a basket around a shop.  This button puts the item in your basket.  You HAVENT bought them yet and you can put them back on the shelf if you change your mind, make a mistake or see something better.  If you disconnect the internet with items in your cart it should not matter. That is like leaving your basket on the floor of the shop and walking out.  Even in the payment section (at the till) you can cancel and leave the shop. 

It is really difficult to buy something you didn’t mean to.

 

How To Purchase?

 

Telephone Orders

UK: Call us on 02920 701104

International: Your  access code then 44 2920 701104

Please make sure you quote the relevant product code a product description

You should have the following credit card details to hand:

  • The card number
  • The card expiry date
  • The cardholder’s full name and address
  • For switch and solo cards, issue number and start date
  • Delivery address and name of recipient if different
  • If you wish to have special packaging and gift wrapping (£1 extra).

Mail Order

To order using mail order add the items that you wish to purchase and then go to the checkout. Select that you would like to print the order form.

Print the details and send it with your payment or credit card details.  Please make sure you fill in your email address correctly so we can confirm receipt of our order and shipment.

Make cheques in UK Pounds Sterling (£) payable to :

Pashminas and Pearls

2 Raven Way

Penarth

Vale of Glamorgan

CF64 5FH

Delivery

  • Products - Are dispatched within 7 days (normally within 2 to 3 days).  If for any reason we cannot ship within 7 days we will notify you and give you the option to cancel the order.
  • UK Deliveries - Are sent by recorded post (1-3) days from despatch) or by special delivery (next day from despatch).
  • Europe, USA and Other Destinations – Are sent by Airsure or international signed for.  These are expedited, insured, airmail services.  USA deliveries normally arrive approximately 7 working days from despatch.

Shipping Costs

  • UK deliveries we add 50p to your order value automatically for postage and packaging. If you want special packaging for that special occasion then an extra £1 will be added. 
  • For overseas deliveries we add £1.50 to you order value for expedited airmail delivery and insurance.
  • Please note:  International customers will not see the higher delivery charge on the shopping cart form but your credit card will be debited an extra £4.

Returns

  • We will give a refund, exchange or replacement providing the order is returned to us within 14 days of receipt.
  • Customers are responsible for returning item(s) in good condition (and unworn in the case of pashminas and for health and hygiene reasons for earrings) and for return potage costs and insurance.  We will confirm to you by email that returned goods have been received.
  • This only applies to standard products offered for sale on the website.

Guarantee

  • If due to faulty workmanship, something goes wrong with your purchase within 14 days of delivery, we will repair, or replace it free of charge.
  • We will always try to be fair to our customers and may, at our discretion, extend the guarantee period if circumstances warrant.
  • Credit Cards
  • We accept Mastercard, Visa, Switch/Maestro and Solo.
  • We only accept debit cards when the order is ready to ship.  Cards are debited in UK Pounds Sterling (£).
  • Your card provider will convert the charge to your local currency according to their standard term,  Please do not send credit card details over the internet (except for secure shopping cart transactions)
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